Cancellations & Late Arrivals
We understand that plans change. To respect both your time and our masseuse:
Please provide at least [24 hours] notice for cancellations.
Reasoning: Allows us to offer the spot to another guest.
Benefit: More flexibility for the community and fair scheduling.Cancellations made within [24 hours] are subject to a [50%] fee.
Reasoning: Helps cover reserved therapist time.
Benefit: Keeps service quality consistent.No-shows are charged [100%] of the appointment.
Reasoning: A reserved spot cannot be rebooked at the last minute.
Benefit: Encourages reliable bookings.We allow a grace period of [10 minutes] for late arrivals. Beyond this, your session may be shortened without fee reduction.
Reasoning: Maintains schedule for other clients.
Benefit: Sessions remain on time and respectful for all guests.
Health, Safety & Accessibility
Your comfort and wellbeing are our priority.
If you feel unwell, please reschedule.
We sanitize treatment areas thoroughly and use fresh linens for each guest.
Our Niagara location is accessible with [ASSUMPTION: step-free entry].
Please notify us of mobility needs before your visit.
Payments & Deposits
Payment is accepted via Square, major credit cards, and cash.
Deposits may be requested for group or couples sessions.
All prices include HST unless noted.
Illness & Contraindications
Massage may not be suitable if you have fever, contagious illness, or certain medical conditions.
- If pregnant, please consult your healthcare provider and inform us when booking.
- Safety is our first concern—we may reschedule if treatment is not advisable.
Gift Cards & Vouchers
We happily accept valid gift certificates and Square-issued vouchers. Please bring your code or card with you.